Flexible Working
Training and Development
Wellbeing Support

Head of Compliance

Salary - To be discussed at interview stage N/A
Location Rivington House, 102 Chorley New Rd, Horwich, Bolton
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

The Head of Compliance is responsible for overseeing the firm’s compliance framework, ensuring adherence to all applicable Financial Conduct Authority (FCA) regulations, including those governing second charge mortgage broking and appointed representative (AR) activities in bridging finance.

Working closely with the Group Compliance Director, this role will coordinate any interactions with the FCA and ensure that the business operates within regulatory expectations while supporting commercial objectives. The Head of Compliance will also oversee the arrangements for the firm’s Appointed Representative, ensuring appropriate supervision and risk management.

The Head of Compliance will work closely alongside the Group Legal, Risk and Compliance function and will be reporting into the CEO of Fluent Money

  • Maintain and develop the firm’s compliance framework in line with FCA requirements, including MCOB, SYSC, PRIN, and Consumer Duty.
  • Oversee ongoing compliance with Consumer Duty, delivering good outcomes for retail customers.
  • Assist in develop and executing a risk-based Compliance Monitoring Programme covering all activities conducted by the firm.
  • Provide strategic compliance advice to senior management and in conjunction with the Group Compliance Director, to the Board, report compliance findings and MI, including breaches and remediation actions.
  • Assist in developing, implementing, and maintaining compliance policies and procedures.
  • Provide guidance to the business on regulatory requirements and best practice.
  • Oversee the operation of the Training & Competence scheme, ensuring all advisers and staff are competent, appropriately trained, and meet CPD requirements.

 

The Company

At Fluent Money, we're more than just a financial services company—we're industry leaders committed to integrity, professionalism, and unparalleled customer satisfaction. Not only are we the biggest Second Charge Mortgage Broker in the UK, we also specialise in First Charge Mortgages, Equity Release, Insurance and Bridging Loans. As part of the Mortgage Advice Bureau (MAB) family since 2022, we're dedicated to excellence in everything we do.

Join us and become part of a culture that values teamwork, innovation, and job satisfaction, where we empower our employees to take ownership of their work and provide them with the necessary tools and resources to excel in their roles.

Our forward-thinking approach and cutting-edge technology enable us to offer seamless and personalised financial solutions, setting new standards for excellence in our industry.

To see our company ratings please click below:
Glassdoor   Trustpilot

Just some of the benefits we offer

Flexible
working

Pension
contributions

Cycle to
work scheme

Employee Assistance Programme

State of the art IT equipment

Volunteer
days

Flexible Working

Private Medical Insurance

Life Assurance

Education Funding

Increasing holiday entitlement plus your birthday off

Electric car scheme

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We're transforming customer experiences by offering the best mortgage advice and service, which is only made possible by our amazing people living and breathing our values. Our team are connected by our values, which we call our 'DNA'. Our DNA runs through everything we do at MAB and makes every moment matter for our colleagues, customers and business partners.

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We believe different life experiences and perspectives hugely benefits our business and your career at MAB. We’re deeply passionate about creating a culture where everyone feels a clear sense of purpose, inclusivity and belonging. Our dedicated D&I colleague network, ‘Unity’, celebrate our diverse needs and values, while our engagement group, ‘MABEngage’, bring the voices of our colleagues to leadership. This creates opportunities to influence decisions made around the business, so that people are at the core of our business and people strategies.

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The MAB Foundation is a grant-giving charity supporting community-based projects as chosen by our colleagues, customers and business partners. In 2022, MAB established the Foundation to raise awareness among our colleagues and customers of the growing need of the communities they live in, or are choosing to move to. We have partnered with Crowdfunder to give local charities and Community Interest Companies the opportunity to achieve their fundraising goals in a sustainable way and to support our talented and enthusiastic colleagues and customers to get their best and brightest projects off the ground.

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Using our voices to educate consumers and the wider industry about the impact housing has on the UK’s overall carbon emissions, we actively explore opportunities that help reduce our societal impact on the environment, and benefit our customers. Our Green Hub contains a host of informative content to educate and encourage homebuyers and homeowners in their own journey to sustainable living. We’re outcome-oriented, focused on finding solutions that help our customers realise their homeownership goals. We achieve this by ensuring our advisers are supported to provide tailored mortgage and protection advice, and that our systems can cater to the ever-changing needs and expectations of our customers.

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